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The 4 Disciplines of Execution

Achieving Your Wildly Important Goals

by Chris McChesney, Sean Covey and Jim Huling

|FREE PRESS©2012·352 pages

I planned to read this book since Cal Newport referenced it in Deep Work. I finally did so in preparation to teach Productivity 101. It’s fantastic. If you’re a business leader or entrepreneur I think you’ll particularly enjoy it. Big Ideas we cover include the 4DX, the whirlwind, your Wildly Important Goals, Lag vs. Lead measures, the power of keeping score, and avoiding the blackhole of the magnificently trivial.


Big Ideas

“There are two principle things a leader can influence when it comes to producing results: your strategy (or plan) and your ability to execute that strategy.

Stop for a moment and ask yourself this question: Which of these do leaders struggle with more? Is it creating a strategy, or executing the strategy? Every time we post this question to leaders anywhere in the world, their answer is immediate: ‘Execution!’

Now, ask yourself a second question: If you have an MBA or have taken business classes, what did you study more—execution or strategy?

When we ask leaders this question, the response, once again, is immediate, ‘Strategy!’ It’s perhaps not surprising that the area with which leaders struggle most is also the one in which they have the least education.

After working with thousands of leaders and teams in every kind of industry, and in schools and government agencies worldwide, this is what we have learned: once you’ve decided what to do, your biggest challenge is in getting people to execute it at the level of excellence you need. …

The book you are reading represents the most actionable and impactful insights from all that we’ve learned. In it, you will discover a set of disciplines that have been embraced by thousands of leaders and hundreds of thousands of front-line workers, enabling them to produce extraordinary results.”

~ Chris McChesney, Sean Covey, Jim Huling from The 4 Disciplines of Execution

The 4 Disciplines of Execution.

I’ve planned to read this book since Cal Newport referenced it in Deep Work. I finally did so in preparation to teach Productivity 101. It’s fantastic.

If you’re a business leader or entrepreneur I think you’ll particularly enjoy it. The basic idea: It’s *all* about execution. Specifically, it’s all about what the authors call the “4 Disciplines” of execution. Emphasis on “discipline.” They’re not easy.

The book is a product of the geniuses at FranklinCovey who have been working for decades on optimizing performance at both an individual and organizational level. (FranklinCovey was cofounded by Stephen Covey, author of The 7 Habits of Highly Effective People. One of his sons, Sean Covey, is a coauthor.)

We’re going to focus on the high-level ideas and, as always, see if we can find ways to apply them to our personal lives. Get the book (here) for more details.

I’m excited to share some of my favorite Big Ideas so let’s jump straight in!

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We believe all leaders facing this challenge should have this quote prominently displayed in their offices: There will always be more good ideas than there is capacity to execute.
Chris McChesney, Sean Covey, Jim Huling
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The 4 Disciplines of Execution

“Although the disciplines may seem simple at first glance, they are not simplistic. They will profoundly change the way you approach your goals. Once you adopt them, you will never lead in the same way again, whether you are a project coordinator, lead a small sales team, or run a Fortune 500 company. We believe they represent a major breakthrough in how to move teams and organizations forward.

Here’s a quick overview of the 4 Disciplines.

Discipline 1. Focus on the Wildly Important. Basically, the more you try to do, the less you actually accomplish. This is a stark, inescapable principle that we all live with. …

Discipline 2. Act on Lead Measures. This is the discipline of leverage. It’s based on the simple principle that not all actions are created equal. Some actions have more impact that others when reaching for a goal. And it is those you want to identify and act on if you want to reach your goal. …

Discipline 3: Keep a Compelling Scorecard. People play differently when they are keeping score. If you doubt this, watch any group of teenagers playing basketball and see how the game changes the minute scorekeeping begins. …

Discipline 4: Create a Cadence of Accountability. Discipline 4 is where execution really happens. The first three disciplines set up the game, but until you apply Discipline 4, your team isn’t in the game.”

The 4 disciplines. Let’s take a quick look:

Discipline #1. We need to focus on our WILDLY IMPORTANT GOAL.

The 4DX guys call this your WIG.

Here’s the passage from Cal Newport’s Deep Work that made me buy the book: “As the authors of The 4 Disciplines of Execution explain, ‘The more you try to do, the less you actually accomplish.’ They elaborate that execution should be aimed at a small number of ‘wildly important goals.’ This simplicity will help focus an organization’s energy to a sufficient intensity to ignite real results.

For an individual focused on deep work, the implication is that you should identify a small number of ambitious outcomes to pursue with your deep work hours. The general exhortation to ‘spend more time working deeply’ doesn’t spark a lot of enthusiasm. In a 2014 column titled, ‘The Art of Focus,’ David Brooks endorsed this approach of letting ambitious goals drive focused behavior, explaining: ‘If you want to win the war for attention, don’t try to say ‘no’ to the trivial distractions you find on the information smorgasborg; try to say ‘yes’ to the subject that arouses a terrifying longing, and let the terrifying longing crowd out everything else.’”

So… Step 1. What’s WILDLY Important to you? Like jumbo, really (!) important?

We need to start here. Say YES to it. Then say NO to all the distractions.

(btw: Sean Covey’s dad Stephen puts it this way in The 7 Habits: “You have to decide what your highest priorities are and have the courage—pleasantly, smilingly, nonapologetically, to say ‘no’ to other things. And the way you do that is by having a bigger ‘yes’ burning inside. The enemy of the ‘best’ is often the ‘good.’”)

Discipline #2. We need to “Act on lead measures.” Lead measures? Yah. Lead measures. We’ll talk more about it in a moment but for now, know this: Your Wildly Important Goal is a “lag” measure. It lags behind other things you do. It’s the RESULT of doing a bunch of things right. Your “lead” measure is the #1 thing you need to actually do to CREATE that result you want.

Most people create a goal (or lag measure) and then spend all their time looking at their stats to see if they hit it. The best executers, however, create their WIG then spend all their time measuring whether or not they’re crushing the LEAD measure stuff that will make the result a more likely byproduct.

So… What’s your Wildly Important Goal? What’s the #1 thing you need to do to hit it?

That leads us to Discipline #3: We need to “Keep a compelling scorecard” of our lead measure. We need to have a fun, compelling way to know, at a glance, whether or not we’re on track.

Then we have Discipline #4: We need to “Create a cadence of accountability.” In other words, we need to make sure we’re regularly checking in on how we’re doing with the whole process. We can’t set the system up and then walk away. The system REQUIRES us to stay on top of it. We need to be accountable to the lead measures if we want to a) enjoy the process and b) ensure a strong likelihood of high fiving ourselves as we achieve our WIG lag measure.

That’s the 4DX in a nutshell. Now, let’s take a peek at what gets in the way!

W. Edwards Deming, the management and quality guru, said it best when he told executives that managing a company by looking at financial data (lag measures) is the equivalent of ‘driving a car by looking in the rearview mirror.’
Chris McChesney, Sean Covey, Jim Huling

The Whirlwind

“The real enemy of execution is your day job! We call it the whirlwind. It’s the massive amount of energy that’s necessary just to keep your operation going on a day-to-day basis; and, ironically, it’s also the thing that makes it so hard to execute anything new. The whirlwind robs from you the focus required to move your team forward.

Leaders seldom differentiate between the whirlwind and strategic goals because both are necessary to the survival of the organization. However, they are clearly different, and more important, they compete relentlessly for time, resources, energy, and attention. We don’t have to tell you which will usually win this fight.

The whirlwind is urgent and it acts on you and everyone working for you every minute of every day. The goals you’ve set for moving forward are important, but when urgency and importance clash, urgency will win every time. Once you become aware of this struggle, you will see it playing out everywhere, in any team that is trying to execute something new.”

Meet: The Whirlwind. You know, your life. (Hah.)

There will ALWAYS (!) be a ton of urgent things pressing on us for our attention. We've gotta know that. And, then we need to make sure we prioritize the truly important things that will help us accomplish our most important goals.

The most powerful way I know how to do this is to make sure that I'm CREATIVE before I'm REACTIVE. As I've said many times, same letters. Very different outcomes.

In this case, from my perspective, that means prioritizing your Wildly Important Goal work *before* the whirlwind stuff. When? Every single day.

So… Quick questions.

#1: What's your Wildly Important Goal? (Note: If you have a tough time answering that question, then you might want to check out Purpose 101 + Goals 101 and make *discovering* your WIG your #1 WIG! And, remember, it's hard work to get clarity.)

This is my Wildly Important Goal: __________________________________.

#2: Have you hit your 451/212 degrees of activation energy on it?

Yes _____ No ______

If yes, awesome. If not, turn up the heat or find a goal that WOOPs you up.

Now… WHEN will you work on your Wildly Important Goal? Before or after you step into the whirlwind?

Before _______ After _______

Let's take the time to step back and create our Masterpiece Days such that we're doing the most important stuff *before* we get sucked into the vortex of the whirlwind!!

But only if we *really* want to achieve our WIG. :)

The 4 Disciplines of Execution aren’t designed for managing your whirlwind. The 4 Disciplines are rules for executing your most critical strategy in the midst of the whirlwind.
Chris McChesney, Sean Covey, Jim Huling

Discipline #1: Focus on What's Wildly Important

“The first discipline is to focus your finest efforts on the one or two goals that will make all the difference, instead of giving mediocre effort to dozens of goals. Execution starts with focus. Without it, the other three disciplines won’t be able to help you. …

Simply put, Discipline 1 is about applying more energy against fewer goals because, when it comes to setting goals, the law of diminishing returns is as real as the law of gravity.”

We now know that it all starts with our Wildly Important Goals. The authors have a number of rules for good WIGs. One of the most important? We need to FOCUS.

We’re not talking about focusing on 10 or 20 super important goals. Or 5 or 10. Or even 3 to 5. 1 to 2 MAX.

I recently had a strategy chat with one of my friends and mentors (and investors) who happens to be one of the world’s leading venture capitalists. His name is Matt McCall. His license plate says “KARMA.” We were talking about Optimize and some great opportunities.

Note: I’m looking at my page of notes that I keep in the front of my journal as a constant reminder as I type this.

Matt told me that every great business must know its “wheelhouse.” It needs to know what it can be *really* great at. He tells his entrepreneurs and CEOs to keep the moving pieces as simple as possible and that most companies make the big mistake of biting o more than they can chew.

Then he dropped this wisdom bomb on me: He said that a company has about an 80% chance of success in doing any one thing.

If they add a second thing, their likelihood of success becomes 80% x 80%. (For non-math majors, we just went from an 80% chance of success to a 64% chance.)

Add a third thing? We’re at 80% x 80% x 80%. Just over 50%. Not good.

Moral of story? We want to FOCUS. On our wheelhouse. That thing that we love to do that we can be great at and that the world needs (/is willing to pay for). As Matt says, “We do THIS over and over and over again.” We say YES! to that WIG. And NO to everything else. Easier said than done, of course. But let’s remember our 80%s.

P.S. The authors use Steve Jobs and his legendary focus as an example in this chapter. Jobs once said, “We are the most focused company that I know of or have read of or have any knowledge of. We say no to good ideas every day. We say no to great ideas in order to keep the amount of things we focus on very small in number so that we can put enormous energy behind the ones we do choose. The table each of you is sitting at today, you could probably put every product on it that Apple makes, yet Apple’s revenue last year was $40 billion.”

Steve Jobs of Apple had a big company to run, and he could have proudly brought many more products to market than he did; but he chose to focus on a handful of ‘wildly important’ products. His focus was legendary. And so were his results.
Chris McChesney, Sean Covey, Jim Huling

Lag vs. Lead Measures

“Let’s drill down into the distinction between lag and lead measures. A lag measure is the measurement of a result you are trying to achieve. We call them lag measures because by the time you get the data the result has already happened; they are always lagging. The formula from X to Y by when in a WIG gives us a lag measure, but WIGs are not the only lag measures in your world. The whirlwind is full of lag measures such as revenue, accounts payable, inventory numbers, hospitalization rates, asset utilization, and so forth.

Lead measures are different; they foretell the result. They have two primary characteristics. First, a lead measure is predictive, meaning that if the lead measure changes, you can predict that the lag measure also will change. Second, a lead measure is influenceable; it can be directly influenced by the team. That is, the team can make a lead measure happen without a significant dependence on another team.”

Lag vs. Lead.

We need both measures.

And... We need to focus on the lead measure.

Two things that make the lead measure so important:

1. It’s PREDICTIVE.

2. It’s INFLUENCEABLE.

You do X and Y is likely to happen. And, you can actually *do* X—it’s within your control!

So...

What’s your Lag measure of your Wildly Important Goal?

And, what’s your Lead?

Note: It’s supposed to be challenging. No pressure, no diamonds. If your brain doesn’t hurt figuring that out, you’re doing something wrong. (Hah!)

Great teams invest their best efforts in those few activities that have the most impact on the WIGs: the lead measures. This insight is so crucial and so distinctive, yet so little understood that we call it the secret of excellence in execution.
Chris McChesney, Sean Covey, Jim Huling

What’s the Score?

“The third discipline is to make sure everyone knows the score at all times, so that they can tell whether or not they are winning. This is the discipline of engagement.

Remember, people play differently when they are keeping score. The difference in performance between a team that simply understands their lead and lag measures as a concept, and a team that actually knows their score, is remarkable. If the lead and lag measures are not captured on a visual scoreboard and updated regularly, they will disappear into the distraction of the whiteboard. Simply put, people disengage when they don’t know the score. When they can see at a glance whether or not they are winning they become profoundly engaged.”

Remember: People play differently when they’re keeping score.

The authors tell us to imagine Serena and Venus Williams playing tennis. In one scenario, they’re just hitting the ball back and forth. In the other, they’re keeping score. Which one do you think generates a higher level of intensity? Another metaphor: Imagine yourself bowling into a curtain so you can’t see how you did. How fun would that be?

Keep score. Dial up your intensity.

P.S. Science agrees: What you measure improves. Remember our magical pedometer? Simply having a pedometer increased the number of steps people took by a mile.

P.P.S. In Finding Your Zone, Michael Lardon echoes this wisdom. He tells his pro golfers to have two score cards: One for the lag measure (their actual score) and one for the lead measure (whether or not they followed their pre-shot routine that LEADS to a great score!).

When 4DX becomes habitual, you can expect not only to reach the goal but also to see a permanent rise in the level of your team’s performance. The ultimate aim of 4DX is not just to get results, but to create a culture of excellent execution.
Chris McChesney, Sean Covey, Jim Huling

I Don't Care About the Magnificently Trivial

“Envision for yourself the day you report the achievement of your wildly important goal to your own leaders. What would that day be like for your team? For you?

Now, imagine that day never comes. Imagine you forget everything you’ve read in this book. Consider spending the future in the midst of a relentless whirlwind where everything is always urgent and the really important priorities are forever postponed.

The great management scientist Peter Drucker observed, ‘I’ve seen a great many people who are magnificent at getting the unimportant things done. They have an impressive record of achievement on trivial matters.’

But you don’t want to be magnificently trivial. You want to make a high-level, high-impact contribution. The 4 Disciplines of Execution can take you there.”

“…you don’t want to be magnificently trivial.” ← Right?

Recall Ryan Holiday’s epic passage from The Daily Stoic in which he tells us we’d be wise to say “I don’t care” to all the trivial stuff most people think they need to be masters of. Take a sword to the trivial. Say it with me now: “I don’t care.”

Then we have Peter Drucker who spent decades studying human behavior within organizations. Observing: “I’ve seen a great many people who are magnificent at getting the unimportant things done. They have an impressive record of achievement on trivial matters.”

Yikes. Time for an inventory: What unimportant things need to go from your life?

Let’s nudge them out with a deep, courageous YES!!! to the Wildly Important Goals that make our souls ache with a terrifying longing.

And, let’s demonstrate that YES! with consistent, effective action on the things that truly matter. +1 +1 +1 all the way to the most wild and important goal: Actualizing our potential in service to the world.

Goals cannot sound noble but vague. Targets cannot be so blurry they can’t be hit. Your direction has to be so vivid that if you randomly woke one of your employees in the middle of the night and asked him ‘Where are we going?’ he could still answer in a half-asleep stupor.
Chris McChesney, Sean Covey, Jim Huling

About the authors

Chris McChesney
Author

Chris McChesney

Co-author of The 4 Disciplines of Execution. Global Practice Leader of Execution at FranklinCovey.
Sean Covey
Author

Sean Covey

Executive Vice President of Global Solutions and Partnerships for FranklinCovey.
Jim Huling
Author

Jim Huling

Speaker, Coach, Author and Global Managing Consultant at FranklinCovey.